Case Study and Video: Improving Public Safety, Delivering Services more Effectively and Stimulating Economic Development

Kane County, Illinois, transformed its business processes for delivering services to constituents with a new voice and data network. The county can now instantly connect decision-makers in various locations during emergencies. The county call center can handle more citizen calls - while saving US$186,000 annually. These savings and others free taxpayer funds for investment in the county economy.

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